How Fogg Perfumes Used UGC to Drive Brand Loyalty

How Fogg Perfumes Used UGC to Drive Brand Loyalty

Introduction

When Fogg entered the Indian deodorant market, it faced fierce competition from established giants like Axe, Wild Stone, and Nivea. Yet, in less than a decade, the brand became a cultural phenomenon. Unlike other brands relying on celebrity endorsements or flashy taglines, Fogg Perfumes built its reputation on user-generated content (UGC) letting everyday people become its voice.

In this article, we’ll decode how Fogg Perfumes used UGC to create loyalty, credibility, and organic reach, with deep dives into three of its most impactful campaigns, authentic data citations, and actionable lessons for modern D2C and FMCG brands.


1. A Fragrance That Spoke Through Its People

The story of how Fogg Perfumes used UGC is one of India’s most fascinating examples of authentic storytelling, customer advocacy, and digital word-of-mouth marketing. The brand realized early on that the Indian audience trusted real users more than polished ads. So instead of buying attention, Fogg invited participation.

79% of global consumers say user-generated content highly influences their purchasing decisions. For Fogg, this insight became the foundation of a marketing movement turning customers into brand advocates and personal stories into viral campaigns.

2. Why Fogg Bet on User-Generated Content

2.1 Shifting from Ads to Authentic Voices

In its early years, Fogg built brand awareness through its catchy tagline “Kya chal raha hai? Fogg chal raha hai!” But as the deodorant category matured, consumers wanted more authenticity. Flashy television commercials were losing their impact, while real reviews and social recommendations began driving purchase behavior especially among Gen Z and urban millennials.

A KPMG India report (2023) revealed that 68% of Indian consumers now prefer brands that “feature real users in their marketing.” This cultural shift was the perfect setup for Fogg’s next phase one built entirely around user participation, community voices, and UGC storytelling.

2.2 The Rise of UGC in India’s Beauty and Lifestyle Space

Fogg observed what was already transforming beauty and fashion brands the power of micro and nano creators who shared honest opinions online. When individuals post about their favorite scents, it doesn’t feel like an ad; it feels like a trusted suggestion.

Platforms like Instagram Reels, YouTube Shorts, and Hobo.Video’s UGC campaigns gave consumers the tools to express themselves. Fogg didn’t just ride the wave, it built its surfboard on it.

By 2022, UGC accounted for over 45% of social engagement in India’s FMCG sector (Source: Statista India). Fogg’s marketing team decided that their most powerful influencers weren’t celebrities, they were ordinary users with real stories.


3. Understanding Fogg’s UGC Strategy

3.1 From Testimonials to Trust

At its core, Fogg Perfumes’ UGC strategy revolved around emotional storytelling. Every post, review, or video wasn’t just a testimonial, it was a piece of real-life validation. The brand didn’t manufacture popularity. It amplified authenticity. Whether through Instagram shoutouts, community contests, or crowdsourced reviews, Fogg let its users narrate what made the brand feel “real.”

This UGC-driven loop became Fogg’s biggest retention engine. Customers weren’t just buyers, they became storytellers and social proof in action.

3.2 The Three Pillars of Fogg’s UGC Ecosystem

Fogg’s marketing blueprint was built around three pillars:

  1. Encouraging participation – Inviting real users to share their experiences online using brand-specific hashtags.
  2. Curating authenticity – Selecting real stories, not scripted ones, to feature in official channels.
  3. Rewarding creators – Recognizing loyal customers through giveaways, reposts, and brand collaborations.

This participative ecosystem helped Fogg dominate social mentions in the deodorant segment, outpacing competitors by over 28% engagement rate (Source: Social Samosa Report, 2024).


4. Case Studies : How Fogg Perfumes Used UGC to Drive Loyalty

4.1 Case Study 1: “#NoGasJustFogg” – Turning Real Reviews into a Movement

When Fogg launched its “No Gas” deodorant positioning, the slogan wasn’t just catchy, it was disruptive. However, rather than relying on traditional TV campaigns, Fogg launched the #NoGasJustFogg Challenge inviting users to post their first-spray experiences on social media.

Execution:

Thousands of real customers recorded their reactions comparing Fogg’s non-gas variant with others. These videos flooded Instagram, YouTube, and Hobo.Video, showcasing Fogg’s “value-for-money” proof in action.

Outcome:

  • Over 75,000 UGC videos created in three months.
  • 2.3 million+ organic impressions.
  • Product recall rose by 37%.

Why It Worked:

Because it wasn’t the brand saying “we’re better.” It was India’s youth saying, “we tried it, and it works.” Fogg turned real product experiences into digital proof the most persuasive content of all.


4.2 Case Study 2: “Smell Like Confidence” – Emotional UGC for Storytelling

Fogg realized that scent isn’t just about freshness, it’s about confidence. The brand launched the “Smell Like Confidence” UGC campaign, encouraging users to share stories about how wearing Fogg changed their day, date, or destiny.

Execution:

Fogg invited real-life submissions through Instagram Reels, Twitter threads, and community campaigns via Hobo.Video, where micro creators and consumers shared “moments of confidence” after wearing Fogg.

Outcome:

  • 1.8 million+ engagements.
  • 19,000+ heartfelt stories shared by users.
  • Emotional connection scores rose by 44%, measured through brand sentiment analytics.

Why It Worked:

It tapped into emotion, not promotion. Each story reinforced that Fogg wasn’t just a deodorant, it was a confidence booster.

Data Reference:

A Statista (2024) report confirms that 73% of Indian consumers connect more with ads that feel “emotionally relatable” or “authentic.”


4.3 Case Study 3: “Real People. Real Smell.” – Retail Meets UGC

In 2024, Fogg combined its offline retail strategy with an online UGC push. The brand introduced a campaign titled “Real People. Real Smell.”, where customers at stores were invited to record short clips sharing what scent best fit their mood.

Execution:

Kiosks and QR codes were placed at retail stores across 40 Indian cities. Users could instantly upload short testimonials, which were later reposted on Fogg’s social handles.

Outcome:

Why It Worked:

It blurred the line between digital and physical experiences. Fogg didn’t chase attention, it invited participation from every walk-in customer.


5. The Psychology Behind Fogg’s UGC Success

5.1 Trust Over Perfection

Fogg understood that modern consumers don’t crave perfection, they crave honesty. UGC works because it feels raw, real, and relatable. The slightly imperfect lighting, natural reactions, and real voices make people believe.

5.2 The Community Multiplier Effect

When users share their Fogg stories, it inspires others to do the same. This creates a network effect, where UGC acts as free, trust-based advertising. Studies show that UGC-based posts see 4x higher engagement than branded content (Source: Sprout Social, 2024).


6. Lessons for Brands: What Others Can Learn from Fogg’s UGC Model

  1. Invite, Don’t Instruct: Allow users to create on their terms.
  2. Feature Real Stories: Celebrate the imperfect but authentic voices.
  3. Incentivize Participation: Small rewards go a long way.
  4. Track Sentiment, Not Just Reach: Loyalty grows from emotional resonance.
  5. Blend Online and Offline: Fogg’s hybrid campaigns maximized participation.

Summary: Key Learnings from Fogg’s UGC Strategy

  • Fogg didn’t sell deodorants, it sold identity and confidence.
  • Its UGC campaigns blurred the line between customers and creators.
  • Emotional storytelling outperformed traditional advertising.
  • UGC created a feedback loop that improved both brand trust and product refinement.
  • The brand’s biggest strength was making every user feel like a stakeholder.

That’s the essence of how Fogg Perfumes used UGC turning a simple product into a shared social experience.


About Hobo.Video

Hobo.Video is India’s leading AI-powered influencer marketing and UGC company. With over 2.25 million creators, it provides end-to-end campaign management for measurable brand growth.

Services include:

  • Influencer Marketing
  • UGC Content Creation
  • Celebrity Endorsements
  • Product Feedback & Testing
  • Marketplace Reputation Management
  • Regional & Niche Influencer Campaigns

Trusted by top brands like Himalaya, Wipro, Symphony, Baidyanath, and Good Glamm Group, Hobo.Video merges AI precision with authentic human creativity.

Ready to grow your brand in a way that stands out?Register now and team up with top creators.

The best part? No minimum followers needed. Just real content. Sign up.

10 Frequently Asked Questions

1. What is UGC in marketing?

UGC, or user-generated content, includes real customer photos, videos, reviews, or posts created voluntarily to share their brand experience.

2. How did Fogg Perfumes use UGC effectively?

By launching authentic campaigns like #NoGasJustFogg and Smell Like Confidence, encouraging real people to share personal experiences.

3. Why does UGC build loyalty faster than traditional ads?

Because it’s based on trust. Consumers trust peers more than brands.

4. How can other Indian brands replicate this?

By inviting their community to co-create content and featuring user stories on their platforms.

5. Which platform works best for UGC?

Instagram, YouTube, and Hobo.Video, which offers structured UGC campaign tools.

6. What are the benefits of using UGC videos?

They humanize the brand, improve engagement, and create authentic advocacy.

7. What made Fogg’s campaigns unique?

They focused on emotions and relatability, not perfection or celebrity glamour.

8. Can UGC campaigns work for smaller brands?

Absolutely. Small brands can build stronger communities through organic storytelling.

9. How to measure UGC success?

Track metrics like engagement rate, sentiment score, and repeat purchase data.

10. What’s the future of UGC in India?

UGC is evolving with AI and platforms like Hobo.Video, making co-creation campaigns scalable and data-driven.

By Sapna G

Sapan Garg lives where ideas turn into impact and brands meet their real audience. At Hobo.Video, he uncovers how influencer voices and community power shape authentic marketing. At Foundlanes, she dives into growth playbooks, startup wins (and failures), and what founders are really chasing in India’s hustle economy. She is big on cutting through noise and getting to the “why” behind every trend. Strategy is his comfort zone, but storytelling is his tool. When she is not busy writing, you’ll find him analyzing how brands scale, or scribbling thoughts on what the next breakout campaign might look like.

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